FAQs

Q. Are your used miners in good condition?

A. Yes, we test all our used miners to make sure they are in perfect working order before they are boxed up to be sold on our website. Some miners do have light cosmetic damage but it’s well worth the price discount.

Q. Do you accept credit/debt cards?

A. Yes, we accept credit and debt cards through our third party payment processor SimpleSwap.io. For instructions on how to use the payment method please checkout our Payment Options page.

Q. How long is shipping?

A. 24 hours before each order ships and 2-3 days shipping time for order within the US, Canada, and Europe. All other international shipments will take 5-7 days depending on destination.

Q. Do you offer refunds?

A. We offer refunds for miners that don’t work properly or miners that stop working within the 9 month warranty. We DO NOT offer refunds for customers that just change their mind about wanting the miner.